The way people do business has changed. Companies are outsourcing IT management, moving to a hybrid IT environment, and adopting more flexible as-a-service solutions. We know it’s time to rethink how we work with IT, and that starts by covering all your ICT needs first.
That’s why we created JOS+.
Focus on your business acceleration and leave the IT to us.
With one of Asia’s most trusted technology partners by your side, you’ll have all the essential enterprise applications, top-notch security, and next-generation infrastructure you need at your fingertips. Get work done with readily-available IT facilities, office amenities and hot desks.
We have supported over 100,000 users across more than 100 companies in Singapore. We have achieved top-tier partnerships with many solution partners
All-encompassing ecosystem covering software, manpower and workspace needs
Over 2 decades of diversified IT expertise, available 24/7, with 4 hours response time
Flexible plans with different entitlements and billing periods to best manage your usage and cash flow needs.
Submit, track and view service requests, usage balance and invoices - one view of everything in one platform
We have supported over 100,000 users across more than 100 companies in Singapore and have achieve top-tier partnerships with many solution vendors.
Access to a diversified team of enterprise level professionals
Leverage on our partnership status for market beating prices
and many more!
What you can use the IT Support for:
IP Phone not working
Locked out of laptop
Printer not working
Laptop is slow
Website needs to be unblocked or blocked
Outlook not receiving emails
Files missing on computer
Monitor not working
Email not working on mobile
Outlook calendar, contacts not syncing
Mouse & keyboard not working
Laptop audio not working
Office internet not working
Wifi is slow & keeps disconnecting
VPN is not working
Access required to certain network drive
Wifi bandwidth limit
Signal interference with other devices
Map network drive for users
Adding users to security group
Network card issues
Liaising with network provider
Setup and maintain firewall
Monitoring & Testing
Malicious website protection
Malware and non-malware attacks
Advise on problem escalation process
Distribute purchases and configuring
Gather system requirements
Integration of third party cloud services
Supervise patch management
Tracking issue log
Get your own desk and focus on your work whever you are.
Private room with all the amenities that you need
Great for your team to collaborate or work independently
1-seater or 4-seater private booths
Providing outsourced IT support hours, enterprise applications, and hot desks in a full-fledged suite of IT solutions for SMEs to maximise cost and business efficiencies.
and many more!
For a period of 3 months
Covers fault calls, ad-hoc calls, and basic projects*
For problems where all other options have been exhausted
To resolve any connectivity-related incidents*
For issues related to IT systems*
No credit card required! Cancel anytime
Start your free trial with these simple steps today!
Once you have successfully registered for a free account, look out for an email to activate it.
Login and select the product or services in the menu tab to begin your JOS+ journey!
JOS+ is an IT-as-a-service offering that provides outsourced IT support hours, enterprise applications and hotdesks in a one-stop solutions bundle. It operates in a monthly subscription model that enables companies to access enterprise-level troubleshooting and quick implementation of new technology.
Customers will be billed monthly. There is also an option for annual billing (pre-payment of 12 months of subscription fees). Currently, we are running a limited-time promotion: opt for annual prepayment and get a free 1-month subscription (e.g. Pay only for 11 months when you opt for a 12-months contract)
The minimum contract length is 6 months.
Yes. One of the key benefits of JOS+ is its high customisability. Take our IT assessment to find out what you need, and contact us. Our sales representatives will reach out with a tailor-made plan that best suits your unique needs.
Listed prices are exclusive of the 7% GST.
Yes! Let us know what you need and our sales representatives will reach out to you to customise a plan that would best suit your unique needs.
Yes, it is possible for some applications. Kindly fill up the assessment form and one of our sales representatives will reach out to you to tailor-make a plan that would best suit your unique needs.
Definitely! We encourage customers to contract more hours if they can gauge their usage and to also avoid more expensive overage charges.
Unfortunately, this option is not available.
Professional services will be provided separately and charged accordingly, upon request. Please email us at firstname.lastname@example.org for more information on the type of applications which can be included.
Before you cancel your existing contract, please reach out to our support team to let us better understand your challenges or reasons to it.
For early contract termination of 1-year subscription plan, an advance of 1-month notice is required or will result a penalty of up to 3 months subscription fees. For more than 1-year subscription contracts, cancellation will be assessed on a case-by-case basis. Removal of users or any single applications midway of a contract will not be possible.
Let us know how we can help your business transform and we will be in touch with you shortly.