An unprecedented number of organisations are in various stages of digital transformation. To successfully digitalise, they need the right tools. And with almost everyone working from home, it’s important to equip employees with workstations that will help them not just maintain or improve productivity levels, but also work happily with as little support as possible.
Recent studies reveal a strong link between technology, employee engagement, and productivity.
The 2019 Digital Work Survey by ESG Research found that an overwhelming majority of workers (83%) believe technology has helped them become more productive. A Dell survey also had 64% of respondents say technology helped improve their work-life balance, which then led to higher levels of engagement and motivation. In Singapore, four out of 10 employees say they want their employers to provide equipment that could help improve their productivity while working from home.
On the flipside, one in four respondents in ESG’s study say that a bad experience with organisation-issued technology caused significant inconvenience and affected their morale. About 44% of Dell’s respondents say they would leave a company that provided substandard technology; and 60% say bugs, freezes, and glitches in their mobile workstations made them less engaged and motivated.
Engaged and motivated employees are more likely to contribute value to the organisation, and help drive its successful digital transformation. To help keep employees motivated—and ensure that external stakeholders get the best service—organisations must provide their employees with the right tools.
This means equipping them with technology that is reliable, effective, efficient, and future-ready.
Workstations come in many different forms, including mobile, tower, small form factor (SFF) desktops, and secure rack workstations. Regardless of form, workstations that are built for productivity will have a few things in common. Here are a few features to look out for:
Poor workstation performance leads to productivity loss; nobody likes a sluggish machine that is tedious to set up and has battery and connectivity problems.
When shopping for a workstation for your team, look for one that allows for fast and easy set up, enhanced connectivity, app use optimisations, quick battery charging, and maybe even analytics to help identify bottlenecks. Some workstations even use machine learning to automatically optimise the performance of various applications. These will let employees get up and running in no time and will minimise downtimes.
Insight from reports and analytics could also help your IT team tweak and plan the allocation of IT resources, and a centralised IT management console lets organisations manage their end-user’s system.
Go with workstations that promise uninterrupted performance and minimal memory errors that cause program malfunctions, unresponsiveness, crashes, and the dreaded “blue screen of death.” With more reliable machines at their command, end-users will be more likely to focus on their tasks and not lose any unsaved work.
Some devices, such as the Precision Workstations made by Dell, are rigorously tested and feature exclusive software that allow them to support uninterrupted delivery of mission-critical tasks. These offer added protection against memory errors, map out bad memory sectors, and notify users if a critical component needs to be replaced.
To stay ahead in today’s hyper-digital world, however, hardware alone may not be enough to make a difference. Organisations that want to make the most of their workstations could consider partnering with companies that provide not just the right tools but also the right technical know-how.
For organisations that lack the in-house expertise required to source and/or set up their own productivity infrastructure, working with the right partner may be the right choice.
Systems integrators build computing systems designed to help clients meet their business goals and provide end-to-end IT support. They combine affordable and commercially available hardware, software, storage, and networking products from various vendors in a way that meets the client’s unique needs, and offer options to either purchase or lease workstations.
This simplifies the technical side of things by having an expert craft a customised solution for your organisation. This means you get powerfully responsive hardware suited to your needs, plus expert advice and complementary services to make the most of these machines.
It also streamlines the procurement process. Even when sourcing a wide variety of productivity tools (laptops; peripherals like monitors and keyboards; and other elements like cloud storage and network servers, to name a few), the organisation needs only to coordinate with one vendor, rather than having to buy the various components from several different vendors.
This strategy, a form of vendor consolidation, has been gaining ground lately as organisations search for a way to manage the procurement demands of accelerated digitalisation. By working with systems integrators, you avoid the disjointedness of having multiple vendors working on different areas of your business IT environment.
Time and again, studies and experience have shown that the right tools can boost employee engagement, motivation, and productivity. To get more than just the technology you require and access expert end-to-end IT support, work with reliable systems integrators like JOS, a Dell Gold Partner.
JOS has over sixty years of experience and has worked with organisations in the public sector, financial services, hospitality, manufacturing and supply chain, and retail. It has been partners with Dell for over a decade.
To find out how JOS can energise your business environment and catalyse your organisation’s digital transformation, schedule a conversation with us today.
21 July 2021 | In partnership with Dell Technologies
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