Learn how you can maximise business operations without compromising IT needs.
Isabelle is the founder of a small college admissions consultancy with coaches in both Singapore and the U.S. Her company specialises in coaching students to build passion-projects that will help them get into their dream universities.
Statistics have shown that Singapore remains the top destination in Southeast Asia for startup investments, generating more than half of the total deal quantum in the region with S$11.2 billion, more than double the whole of 2020. However, even with this bullish growth, some struggle with tight funding and implementing proper IT capabilities for them to pivot forward.
In Isabelle’s case, with less than 10 employees and limited budget, she wants to be prudent and has to forgo having an IT manager on the team. What could be the best IT strategies for Isabelle and these companies without proper IT capabilities?
It’s common for Isabelle or businesses to get virus warnings and phishing emails in today’s hybrid work setting and she is worried that serious security breaches might occur someday. Isabelle decided to take proactive actions against her company’s existing and potential security issues.
For Isabelle to resolve the potential security concerns, she can leverage readily available security assessment that helps companies like hers to benchmark their business’ readiness against industry standards on security protections, so they can address security gaps and vulnerabilities, boost overall security and improve compliance. These include setting up firewall and anti-virus protection, allowing startups to protect themselves against malware and non-malware attacks.
Isabelle’s daily operation requires communications between countries with different time zones, thus, it is crucial to have functional collaboration tools like Microsoft 365 – SharePoint that allows her team to seamlessly collaborate when working anywhere, anytime.
Isabelle looks up on the Internet and found that JOS offers a range of flexible and affordable app license options for collaboration tools. With this subscription, companies with limited budgets can leverage readily available plug and play productivity applications for their daily operations. It allows Isabelle to have access to other apps that foster seamless collaboration between employees while cutting down on costs.
When transitioned to remote working arrangements, Isabelle and her employees faced technical issues in their home offices, including Outlook is not sending out emails or monitors are not working. For smaller companies that usually have finite resources, it’s essential to leverage IT support from third party vendors to optimise their IT needs.
After understanding more on the benefits of IT-as-a-Service solutions, Isabelle further capitalises on the customisable and flexible plans that JOS offers, including minimising disruption and ensuring business continuity and stability in any IT environment. The service includes a customer portal where users like Isabelle can submit IT requests and receive swift onsite or remote IT assistance within 2 hours and 30 minutes’ response time respectively to resolve desktop issues.
As her company has no dedicated IT team/ manager, Isabelle constantly has to approach different vendors whenever IT issues arise. It is time-consuming to source the required IT support. Isabelle wants to be more productive and spend more time working on other value-adding tasks that are beneficial to the growth of her company.
Continue exploring the strengths of JOS IT-as-a-Service, Isabelle is leveraging more of its extensive range of IT solutions such as desktop support, end-point security, software, hardware and Wi-Fi network support, data backup support, access to cross-functional enterprise applications which are available directly, a 24/7 customer service hotline and more.
Be part of the community to discover how your company can avoid getting overwhelmed by complex IT challenges and risk business downtime. Double up your productivity for your business acceleration, while JOS does the heavy lifting of managing your end-to-end IT needs. Contact us today and find out how we can help you save time and resources!
Posted on: 20 Sep 2022
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