In the 21st century, the shift from industrial to information technology – the beginning of the Digital Business Era – has changed the world of work in profound ways.
Digital solutions have become tightly woven into our day-to-day tasks, and it totally transformed how we stay productive.
Automation has become part and parcel of the workforce – we’re already collaborating with bots and artificial intelligence (AI), whether we realise it or not. Our work is also no longer delimited to specific office spaces and hours: with the Internet and the Cloud, remote work has become the norm in many business sectors, and more teams are collaborating over long distances.
In the Digital Business Era, the most successful businesses leverage technology to stay resilient and thrive amidst disruption.
Among the respondents to a McKinsey survey, 67% of businesses were more advanced in using technology than their peers before the COVID-19 pandemic, and 56% were first movers in experimenting with digital technologies during the crisis.
However, not all businesses have the in-house resources to build the technological edge they need to thrive in the Digital Business Era. You’ll need a combination of the right digital technology fitting for your business’ unique requirements; and expert support.
Businesses need to invest in technology that can help improve efficiency and drive output, protect business perimeters internally and externally, and scale on demand on a cost-effective basis. They also need to secure specialised support that can integrate their technology into a variety of work environments. All this while being mindful of time- and cost-efficiency when procuring equipment and talent training resources.
One without the other leaves businesses vulnerable to business disruptions and a whole raft of other challenges that can put them at a disadvantage versus their competitors.
Persistence of tedious manual processes, limited mobility access outside the office, improperly-configured collaboration tools, and the inability to derive insights from data are all signs of poor Digital Business Era adaptation. These can increase the likelihood of low productivity, data loss, and disruptions putting a dent on the company’s bottom line – even endangering its survival.
Success in the Digital Business Era lies in embracing agility and innovation as competitive advantages. By using the right technology to empower people and drive productivity, you can be better prepared for future disruptions and prosper in an unpredictable business environment.
The following technology platforms can help you leverage agility and innovation for your long-term benefit, if you have the right support in place.
When it comes to cybersecurity, businesses need to be proactive, constantly checking the strength of their security posture. Security teams should go beyond simply controlling access and create secure perimeters for seamless employee collaboration and business information sharing.
Tailored end-to-end cybersecurity solutions are a must in the Digital Business Era, where it’s not a matter of “if” but “when” there will be a breach. That’s why strong Enterprise Security should be combined with a proactive approach: build an incident response plan; develop detailed response playbooks; and periodically “game” or practice incident responses through tabletop exercises.
This approach deters breaches and ensures data security standards compliance, demonstrates trustworthiness to partners, and saves your reputation from damage.
Identify wasteful process gaps and solve them through business productivity technologies, including Enterprise Content Management and Business Process and Workflow Automation tools.
Automating both individual tasks (workflow automation) and macro-level operational processes (process automation) can free workers from mundane and repetitive tasks, minimising human error and making employees available for higher-value undertakings.
In the long run, these can help build a digital workspace that breaks down communication barriers and enhances employee and customer experiences
Leverage an experienced IT partner’s resources for extended IT support. Services like outsourced IT services can give your company the additional capacity to perform consistent system and hardware maintenance and get timely help in managing and improving your IT environment.
Reimagine your IT infrastructure: automation and NGI can turn your digital assets into key enablers of new workforce abilities and improved customer experiences. From connecting your workforce to the wider world to scaling easy-to-manage IT operations, NGI key components such as SD-Wan, Server & Storage Infrastructure, and Network Infrastructure future proof your business.
Modernise the digital workspace with secure virtual work desktops that can access apps and business information from any location. Allowing flexibility through a controlled digital environment will move your business forward by improving user experience, increasing worker productivity, and securing data.
With VDI, organisations can deploy work services applications, access rights, resources, and even updates from a central hub, without the need to touch multiple devices. This saves massive amounts of precious business hours and frees up valuable IT man-hours.
In today’s increasingly digitalised world, achieving one’s business objectives often boils down to using the right technology – and using it well. More enterprises now rely on technology to help increase revenues, improve operational efficiency, and enhance the customer experience.
To find the right technology and enable it in your business, you’ll need to choose the right IT partner: one that deeply understands your goals and offers the right support that changes as your needs evolve. Over time, their inputs can help you find the right technology solutions to invest in and help scale them up as your business grows.
Contact us today to learn how to bridge your business’s gaps and overcome disruption with the right technology.
Posted on: 20 Jun 2023
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